Help center

How can M8 help?

Setup guides, fixes for common issues, and a way to reach a human.

Getting started

New here? The step-by-step guide covers emulator setup, the display profile, installation, and license activation.

Troubleshooting

Run the free compatibility checker and review its report. Common setup issues include a missing ADB connection, wrong resolution or DPI, or a game update that needs a template-pack sync.

Contact support

Still stuck? Reach us on Discord or by email — include your checkout email and the compatibility checker report.

Common questions

The compatibility checker reports the wrong resolution or DPI — what should I change?

In LDPlayer's settings, set resolution to 960x540 and DPI to 160. Restart the instance, open the game, and run the compatibility checker again.

The app says ADB isn't found.

Install Android platform-tools and either add it to your PATH or point the client at adb.exe in settings. Then enable ADB local debugging inside the emulator and restart it.

Automation stopped working after a game update.

Game patches change screens. Update the client and run a template pack sync from the dashboard — most breakage is fixed by fresh templates.

Where do I enter my license key?

In the client's license prompt at first launch, or later from the license section of the app. The key binds to your machine up to your plan's seat limit.

Is automation allowed by the game?

No — it likely violates the game's Terms of Service and your account can be penalized. Read the risk disclosure before enabling anything.